Terms & Conditions
terms of use
Welcome to Piemontissimo! These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and any purchase or interaction you have with us. By accessing our Site or making a purchase, you agree to these Terms. Please read them carefully.
This website is operated by Piemontissimo. Throughout the site, the terms “we”, “us” and “our” refer to Piemontissimo. Piemontissimo offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available or provided by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1. ELIGIBILITY AND ACCEPTANCE
By accessing this website, you confirm that you are either:
- Of legal age in your jurisdiction of residence, or
- Accessing the site with the permission and supervision of a legal guardian who agrees to these Terms on your behalf.
You also agree not to use our services or products for any illegal activities or to breach any applicable laws, including copyright and intellectual property regulations.
2. GENERAL CONDITIONS
We reserve the right to deny access to our website or services to anyone at any time, for any reason. You understand that data transmitted through this website (excluding credit card details) may be sent unencrypted across various networks and adjusted for compatibility with technical systems. However, all credit card information is securely encrypted during transmission.
You agree not to reproduce, copy, sell, resell, or exploit any aspect of our services or products without our express written consent.
3. INFORMATION ACCURACY
Piemontissimo endeavors to provide accurate, up-to-date information on this website. However, we do not guarantee that all content is complete, reliable, or current. Any reliance on the material provided is at your own risk.
We may include historical data on the site for reference purposes. This content is not guaranteed to be accurate or updated.
4. MODIFICATIONS TO SERVICES AND PRICING
We reserve the right to modify, suspend, or discontinue any part of our services or adjust pricing at any time without prior notice. We shall not be held liable for any changes, suspensions, or discontinuation of services.
5. PRODUCTS AND SERVICES
Product Descriptions – we strive to provide accurate descriptions and images of our products. However, we do not guarantee that all details (e.g., colors, sizes) will be completely accurate due to differences in screen displays and manufacturing variations.
Pricing – All prices are created in SEK (Swedish Krona) and converted into local currencies when available. We do not guarantee any conversion rates. Prices can be subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout.
Availability – product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
6. ORDERS, BILLING AND ACCOUNT DETAILS
Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraud.
Order Confirmation: Once your order is placed, you will receive an email confirmation. This does not signify acceptance of your order but serves as acknowledgment that we received it. Acceptance occurs only when we ship your order.
Changes or Cancellations: If you wish to change or cancel an order, please contact us immediately. We cannot guarantee modifications or cancellations once the order has been processed
You agree to provide accurate and up-to-date billing and account information for all transactions.
7. RETURNS & REFUNDS
7.1 Refunds & Returns: All of our products are made on demand once you place an order. This means that we don’t issue any refunds.
7.2 Return Policy: Custom items, sale items, and gift cards are non-returnable unless defective. In the case of a defective item, we assess exchanges on a case by case basis. Eligible items must be in their original condition. Items must be unworn, unwashed, and with tags attached. A photo or video of the defective item must be provided to us at support@piemontissimo.shop within 24 hours of you receiving the item.
7.3 Return Shipping: The customer is responsible for return shipping costs unless the return is due to our error.
8. THIRD-PARTY TOOLS AND LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
9. USER-GENERATED CONTENT
If you submit comments, feedback, or other materials to us, you grant Piemontissimo the right to edit, distribute, or otherwise use this content without restriction.
You agree that your submissions will not violate any third-party rights or contain harmful, unlawful, or defamatory content.
10. PRIVACY POLICY
The submission of personal data through our site is governed by our Privacy Policy.
11. ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, and availability. We reserve the right to correct these issues or cancel affected orders without prior notice.
12. PROHIBITED ACTIVITIES
You are prohibited from using the site or its content for:
- Illegal activities or soliciting others to perform unlawful acts
- Violating local, national, or international laws
- Infringing on our intellectual property rights or those of others
- Uploading harmful code or malware
- Harassing, abusing, or discriminating against others
We reserve the right to terminate your access to our site for any prohibited use.
13. DISCLAIMER OF WARRANTIES
Your use of our website and services is at your own risk. All services and products are provided “as is” and “as available,” without warranties of any kind.
Piemontissimo is not liable for any direct, indirect, or consequential damages arising from your use of the site or services.
14. INDEMNIFICATION
You agree to indemnify and hold harmless Piemontissimo, its affiliates, employees, and partners from any claims arising from your breach of these Terms or violations of laws or third-party rights.
15. SEVERABILITY
If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.
16. TERMINATION
These Terms remain effective until terminated by either you or us. You may terminate by ceasing use of our services. Piemontissimo may also terminate access at any time for violations of these Terms.
17. ENTIRE AGREEMENT
These Terms, along with any referenced policies, constitute the complete agreement between you and Piemontissimo.
18. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Sweden.
19. CHANGES TO TERMS
Piemontissimo reserves the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance.
20. CONTACT INFORMATION
For questions about these Terms, contact us at support@piemontissimo.shop